By purchasing these products, you agree to use the products at your own risk. Under no circumstances will HTXW LLC be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with the use of, or reliance on, any product on this website/store. Always use the correct lithium-ion protected charger for your battery type. Mishandled lithium-ion batteries may pose a fire risk. Do not leave lithium-ion batteries unattended while charging.

HTXW LLC shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from HTXW LLC ' servers going off-line or being unavailable for any reason whatsoever. Furthermore, HTXW LLC shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any account or order from HTXW LLC ' servers.

Violations of these Acceptable Use Policies should be referred to HTXW LLC complains All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

All services provided by HTXW LLC may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless HTXW LLC from any claims resulting from the use of service which damages the subscriber or any other party.

HTXW LLC will not sell, nor will it condone the sale of its products to anyone under the age of 18. Use of this site is for informational purposes by those over the age of 18. By using our website, you agree that you are 18 years of age or older.

We reserve the right to refuse or cancel orders submitted through our website at our sole discretion.

The customer is responsible for return shipping costs. All returns must be shipped with tracking, and in a protective box to prevent against further damage. All returned merchandise will be tested by our staff. If we find that there was nothing wrong with the item, or the item was damaged through improper use, you will be responsible for return shipping costs should you request the item be returned to you. However, if the item is in fact defective or malfunctioning, we will ship you a new replacement at our expense.

If you have any questions or concerns regarding our warranty and refund policy, or any policy on our website, please call us at office phone BEFORE placing your order. Orders placed constitute an agreement with our Terms of Use Policy, Privacy Policy, and Warranty & Refund Policies respectively.

All policies listed are subject to change without notice.

HTXW LLC Return Procedure

1. Take a video of the product's behavior.
- Make sure you take video of the whole process including the startup.
- ALSO, include any bar-code or serial numbers from the device.
- Make sure you show how it works or does not work.


2. Locate the invoice of purchase. You will need the invoice number and date.
- You can find all your invoices on the website - just log in to your account.


3. Send an email to 


4. Include in the subject line - the full product name


5. In the body of the email
- Please put the invoice number and date of purchase
- Describe the problem
- Attach the video
- Your name and title
- Your company name & contact info.

HTXW LLC holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as HTXW LLC sees fit.

By activating your account with HTXW LLC, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.

NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.

HTXW LLC reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.y activating your account with HTXW LLC, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.

NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.

HTXW LLC reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.